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  Title Copies
Working with Interpreters for Quality Patient Care: A Guide to Working with Interpreters in Health Care 
Guidelines and Protocols for Translated Mental Health Resources 
Call No: OD 65 
Towards Cultural Competence: A Framework for Human Service Organisations and a Guide to Engage Consumers in the Process 
Year: 2009 
Call No: 12837 
CLAS A-Z: A Practical Guide for Implementing the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health Care 
Year: 2002 
Call No: OD 575 
Resource Kit for Newly Arrived Youth Support Service (NAYSS) Workers 
Year: 2005 
Call No: OD 312 
Bilingual Staff Research Project: Report 
Year: 2008 
Call No: OD 500 
Refugee Health Care: Information for Health and Community Workers and Volunteers 
Beyond Survival: Working with Young People from a Refugee Background: A Guide to Getting you Started 
Year: 2003 
Call No: 12274 
Providing a Culturally Sensitive Service: A Brief Guide for Service Providers 
Year: 2004 
Call No: 12277 
Better Communication, Better Care: Provider Tools to Care for Diverse Populations 
Year: 2007 
Call No: OD 481 
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