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	Title	Authors/Editors	Publisher	Type	Copies
	Cross-cultural Adaptation of Health Measures Series: Photocopy article taken from Health Policy, vol. 19, pp. 33-44, 1991 Call No: 423	European Group for Health Measurement and Quality of Life Assessment		Books	1
	Culture, Language, and Patient Safety: Making the Link Series: International Journal for Quality in Health Care, 2006, vol. 18, no. 5, pp. 383-388 Call No: 12589	Johnstone, Megan-Jane Kanitsaki, Olga		Journals	1
	Evaluating Health Services' Effectiveness: A Guide for Health Professionals, Service Managers and Policy Makers Series: Open University Press, Philadelphia, 1992 Call No: 3338	Schnieden, H. St Leger, A. S. Walsworth-Bell, J. P.		Other	1
	First National Report on Health Sector Performance Indicators: Public Hospitals, the State of Play Series: Australian Health Ministers' Conference. 1996\|Australian Institute of Health and Welfare, Canberra, 1996 Call No: 4014	National Health Ministers' Benchmarking Working Group		Books	1
	Five Years of Total Quality Management: Campbelltown Hospital Series: Australian Health Review, Special Issue, vol. 17, no. 3, 1994, pp. 102-115 Call No: 3025	Gale, Lesia		Other	1
	Getting It Right: Why Bother with Patient-centred Care? Series: Medical Journal Australia, vol. 179, 2003, pp. 253-256 Call No: OD 842	Bauman, Adrian E. Fardy, John H. Harris, Peter G.		Journals	1
	Handbook of Customer Satisfaction Measurement Series: Gower, Hampshire, England, 1996 Call No: 4261	Hill, Nigel		Other	1
	Hospital in the Home Project: Royal Prince Alfred Hospital Series: Australian Health Review, Special Issue, vol. 17, no. 3, 1994, pp. 96-101 Call No: 3024	Abraham, K. Kennedy, P. Mira, M. Ovadia, C. Rendalls, S. Ritchie, B.		Other	1
	Implementing Safety and Quality Enhancement in Health Care Series: AusInfo, Canberra, 1999\|Bibliography\|Final report to Health Ministers from the National Expert Advisory Group on Safety and Quality in Australian Health Care, July 1999 Call No: 9077	National Expert Advisory Group on Safety and Quality in Australian Health Care		Other	1
	Industry's Guide to ISO 9000 Series: John Wiley & Sons, New York, 1995 Call No: 4244	Badiru, Adedeji B.		Other	1

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