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Page 7 of 13

	Title	Authors/Editors	Publisher	Type	Copies
	Grampians Community Health Centre: Cultural and Linguistic Action Plan Year: 2004 Call No: 11876	Heinrich, Kerry Parker, Barbara		Books	1
	Handy Guide for Service Providers: Working with Newly Arrived Migrants and Refugees in the North East Series: North Eastern Region Migrant Resource Centre, 1998\|Region covers Darebin, Banyule, Whittlesea, Yarra & Nillumbik Local Government Areas Call No: 6965	North Eastern Region Migrant Resource Centre		Books	1
	Harnessing Intersectorial Cooperation for Newly Arrived Communities: Final Report Series: Ecumenical Migration Centre;Collingwood, 1999 Call No: 10427	Sadowski, Christina		Other	1
	Health Choices, Our Voices: Non-English Speaking Background Women Speak Out Series: Women's Health Service for the West, Melbourne, 1994 Call No: 3565	Hamilton, Carole Morris, Kate Prepared for the Women's Informed Consent Action Group and the Women's Health Service for the West		Books	1
	Health Industry Best Practice Case Studies: Customer Focus and Customer Service: Dreams do Come True Series: In: Best Practice in the Health Sector Conference. Proceedings, 1994, Chapter 11 Call No: 2724	Mehan, T.R.		Other	1
	Health Plan Effects on Patient Assessments of Medicaid Managed Care Among Racial / Ethnic Minorities Series: Journal Gen Intern Med 2004, vol. 19, February, pp. 136-145 Call No: 12034	Elliott, Marc N. Hays, Ron D. Marshall, Grant N. Morales, Leo S. Spritzer, Karen Weech-Maldon		Journals	1
	Health Service Issues for Non-English Speaking Background People in Regional and Rural Areas Series: Article based on paper presented at: Ethnic Health Conference, Brisbane, October 1994\|In: Connexions, Queensland Health, Ethnic Health Policy Unit, July-September 1995, pp.1-2 Call No: 3316	Soto, Sandra		Other	1
	Helping the Macedonian Community to take an Inward Look at Issues that have an Impact on the broader Community Year: 1998 Series: In: Community Partnerships: A Way to Deliver Effective Services to Culturally and Linguistically Diverse Communities, Conference Proceedings (10433), p. 57 Call No: 10433	O'Neill, Kevin Ritsevski, Dushan The Drug and Alcohol Multicultural Education Centre		Books	1
	How to Develop Accessible Services for Non-English Speaking Background Clients: A Practical Kit Series: The Kit is the second part and outcome of the Migrant Access Project Scheme (MAPS) study conducted at Westadd in 1993\|Western Region Centre for Alcohol and Drug Dependence (Westadd), Footscray, 1994 Call No: 2777	Hinz, Philip Kelly, Barbara		Books	1
	If Only They Had the Right Information: Galbally Revisited Series: Health Issues, no. 30, March 1992, pp. 22-25 Call No: 8205	Krouskos, Demos		Books	1

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