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	Title	Authors/Editors	Publisher	Type	Copies
	Cultural Planning Framework & Resource Kit: January 2004 Year: 2004 Series: There is an older edition 2003 available (record no. 11279). The link to this website is no longer valid. Please see the library for this resource. Call No: OD 63	Central East Primary Care Partnership\|Migrant Information Centre (Eastern Melbourne)		Publications	1
	Culturally Responsive Service Delivery: Information for Service Providers Year: 2006 Call No: OD 488	Opper, Irene		Publications	1
	Eastern Metropolitan Region Cultural Planning Tool: Action Plan, September 2004, Analysis Report Year: 2004 Series: The link to this resource is no longer available. Please access the resource in the library. Call No: OD 94	Kung, Wina		Publications	1
	A Standards Framework for Delivering Effective Health and Social Care Advocacy for Black and Minority Ethnic Londoners Year: 2002 Call No: OD 503	Kapasi, Rukshana Silvera, Mike Office for Public Management		Publications	1
	Building Communities in Inner Melbourne: A Case Study Series: Australian Journal of Primary Health Interchange, vol. 5, no. 1, 1999, pp. 70-75 Call No: 9249	Boston, Vera		Other	1
	Customer Relations and the Diversity Challenge: A Trainer's Guide Series: HR Press, New York, 1995 Call No: 4896	Lambert, Jonamay Myers, Selma		Other	1
	Customer Satisfaction, Cultural Hurdles: A Handbook on Marketing Health Services to Women from non-English Speaking Backgrounds Series: Includes information on the NRCHC Shared Care Program\|NESB Women's Health Information Strategy & Healthsharing Women, Melbourne, 1996 Call No: 4158	Hamilton, Carole		Other	1
	A Group Dedicated to Ethnic Health Care. (Multicultural Primary Care Medical Group) Series: Medical Economics, vol. 72, no. 3, 1995, pp. 87-90 Call No: 5949	Azevedo, David		Other	1
	The Cultural Diversity of Money, Credit & Debt: A Case Study of Arabic-Speaking People, and People from The Horn of Africa and Vietnam Series: Financial and Consumer Rights Council Inc, Melbourne, March 2000 Call No: 10145	Kliger, Beverley		Other	1
	Cultural Diversity, Cultural Equity: A Community Organisation's Approach Series: WestCASA (Western Region Centre Against Sexual Assault), Footscray, Melbourne, October 2000 Call No: 10406	Chambers, Sarah Jarvis, Sue McIlwaine, Fiona Miculan, Alberta		Other	1

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