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	Title	Authors/Editors	Publisher	Type	Copies
	Challenges in Language Services: Identifying and Responding to Patients' Needs Series: Journal Immigrant Minority Health, 2009, 11, pp. 476-481 Call No: 12940	Huang, Jennifer Mead, Holly Muessig, Kathryin E. Regenstein, Marsha		Journals	1
	Assessing Language Use in District Nursing: Report Series: Royal District Nursing Service (RDNS), Melbourne, 1995 Call No: 3602	Arnold, Lawrence		Other	1
	Is it Yes, No or Maybe, or is it Informed Consent to Medical Treatment? The Duty of Care in the Provision of Health Care and Treatment Information to Persons From Non English Speaking Background (Draft) Series: Unpublished, November 1993 Call No: 7703	Abela, Carol L. Borg, Victor G.		Other	1
	A Diverse Practice? The Health Needs of People From Non-English Speaking Backgrounds and the Response of General Practitioners Series: Dandenong Division of General Practice; Melbourne,1999 Call No: 10683	Coventry, Louise		Other	1
	Interpreter Services: Eastern Health Year: 2003 Series: The link to this resource is no longer working. Please locate the resource in the library. Call No: OD 676	Eastern Health		Books	1
	Working with Professional Interpreters Series: From "Cross-Cultural Communication in Medical Encounters" Edited by Anne Pauwels (1991)\|Provides details of NAATI levels of accreditation and their Bylaws (including ethics) Call No: 536	Gentile, Adolfo		Other	1
	Impact of Language Barriers on Patient Satisfaction in an Emergency Department Series: J Gen Intern Med 1999, no. 14, pp. 82-87 Call No: 11781	Brennan, Troyen A. Burstin, Helen R. Carrasquillo, Olveen Orav, John E.		Journals	1
	Health Care Interpreter Service Research Project: Literature Review Series: Contains bibliography Call No: 11294	Arrage, Nadia Berthoud, Daniel Blignault, Ilse Boon, Lee Lin Di Campli, Carmine Eisenbruch, M		Books	1
	Evaluation of the Bilingual Case Management Program: Inner West Area Mental Health Service, Mid West Area Mental Health Service, North West Area Mental Health Service, South West Area Mental Health Service Series: Victorian Transcultural Psychiatry Unit, June 2000, Melbourne Call No: 10596	Jackson, Alun Klimidis, Steven Lewis, Jim Minas, Harry Pennella, Jo Stuart, Geoff Ziguras, St		Other	1
	Errors in Medical Interpretation and Their Potential Clinical Consequences in Pediatric Encounters Series: Pediatrics: Official Journal of the American Academy of Pediatrics Call No: OD 338	Barton Laws, M. Flores, G.		Other	1

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