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	Title	Authors/Editors	Publisher	Type	Copies
	:An Agenda for Change Series: Health Department Victoria, 1991\|Includes: Structure of HDV & its Regions, Statistics on NESB usage per region, NESB per LGA, Estimate of HDV Services in 1990/91\|Report of the Ministerial Taskforce on Ethnic Health (1991) Call No: 206	Ministerial Taskforce on Ethnic Health		Books	2
	A Fair Go For All: Report on Migrant Access and Equity Series: AGPS, Canberra, 1996\|Includes discussion of the appropriateness of using 'nesb' and its various definitions (106-115) Call No: 4007	Parliament of the Commonwealth of Australia. House of Representatives. Standing Committee on Parliament of the Commonwealth of Australia. House of Representatives. Standing Committee on Communi		Books	1
	A Guide to Working with Interpreters Call No: 11679	Hartley, Lena		Books	1
	A Medical Interpreter's Guide to Telephone Interpreting Year: 2008 Call No: OD 478	Kelly, Nataly		Other	1
	A Needs Analysis of Language Services: Executive Summary Year: 2002 Call No: 12183	The Allen Consulting Group		Publications	1
	A Step by Step Guide for Improving Access to Your Service for People from a Non-English Speaking Background Series: Ethnic Child Care, Family and Community Services Co-Operative Ltd, Marrickville, NSW, 1998\|Includes complimentary glossary of terms (including definitions of 'culture', 'ethnicity', 'nesb' & 'cross-cultural awareness training') Call No: 10011	Tsapogas, Maria		Books	1
	A Survey of Means of Communication with Patients from Minority Ethnic Groups at Mount Royal Hospital: Summary and Recommendations Series: Mount Royal Hospital, Melbourne, April 1991 Call No: 903	Dobos, Ilona		Other	1
	Aged Care Policy for a Multicultural Society: A Policy Options Paper Series: Bibliography\|Includes definition of 'ethnic aged'\|Office of Multicultural Affairs, Canberra, April 1988\|See Recno. 2073 for a different version of this paper Call No: 379	Barnett, Kate		Other	1
	Alcohol and Other Drugs: Services Programs Resources for People of Non-English Speaking Background (5th edn) Series: Drug and Alcohol Multicultural Education Centre (DAMEC), Sydney, 1998 Call No: 6464	Choucair, Alia		Other	1
	An Investment Not an Expense: Enhancing Health Literacy in Culturally and Linguistically Diverse Communities: ECCV Policy Paper Year: 2012 Call No: OD 868	Ethnic Communities Council of Victoria (ECCV)		Other	1

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