Librarika: Browse items tagged by "Complaints"

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	Title	Authors/Editors	Publisher	Type	Copies
	Complaints from emergency department patients largely result from treatment and communication problems Series: Emergency Medicine (2002), No. 14, pp. 43-49 Call No: 11323	Cameron, Peter A. Taylor, David McD. Wolfe, Rory		Books	1
	Customer Satisfaction, Cultural Hurdles: A Handbook on Marketing Health Services to Women from non-English Speaking Backgrounds Series: Includes information on the NRCHC Shared Care Program\|NESB Women's Health Information Strategy & Healthsharing Women, Melbourne, 1996 Call No: 4158	Hamilton, Carole		Other	1
	Health Complaints Legislation Kit Series: 2 Copies Held\|Health Issues Centre, Melbourne Call No: 2288	Health Issues Centre		Books	1
	Immigration Detention Guidelines Series: Human Rights and Equal Opportunity Commission, Canberra, March 2000 Call No: 10482	Human Rights and Equal Opportunities Commission		Books	1
	Pursuing Customer Satisfaction in the Human Services: An Organisational Handbook Series: Short bibliography\|Social Options Australia, Stepney, South Australia, 1997 Call No: 9187	Kilner, David Were, Keith		Other	1
	Responding to Patients Rights: The Problems of Organisational Constraints Series: From Nursing Law and Ethics, 4th Victorian State Conference, 'Meeting the Challenge of Patients Rights - Issues for the 1990's', Proceedings of the Conference 20, Nov 1992\|See Recno. 1775 Call No: 2292	Kennedy, Lois		Other	1
	The Role of Patient Satisfaction Surveys in a National Approach to Hospital Quality Management Series: AGPS, Canberra, 1996\|Very good bibliography Call No: 8934	Draper, Mary Hill, Sophie		Other	1
	The Welfare Rights Book Series: Welfare Rights Unit Inc. Fitzroy, Victoria, 1992 Call No: 1213	Cafarella, Jane (ed)		Other	1
	Understanding Racism in Australia Series: 2 copies\|AGPS, Canberra, 1996\|Bibliography\|Bureau of Immigration, Multicultural and Population Research Call No: 6747	Zelinka, Sue		Other	1