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	Title	Authors/Editors	Publisher	Type	Copies
	Second National Report on Health Sector Performance Indicators: Summary Report Series: A Report to the Australian Health Ministers' Conference\|Commonwealth Department of Health and Family Services, Canberra, 1998 Call No: 9378	National Health Ministers' Benchmarking Working Group		Other	1
	Getting It Right: Why Bother with Patient-centred Care? Series: Medical Journal Australia, vol. 179, 2003, pp. 253-256 Call No: OD 842	Bauman, Adrian E. Fardy, John H. Harris, Peter G.		Journals	1
	A How To Guide To Improving Quality Series: Bibliography\|Royal Melbourne Hospital, 1992 Call No: 1692			Other	1
	Total Quality Handbook: The Executive Guide to the New Way of Doing Business Series: Lakewood Books, Minneapolis, MN, 1990 Call No: 3189	Dixon, George Swiler, Julie		Other	1
	Total Quality Management in Health Care Series: Australian Health Review, Special Issue, vol. 17, no. 3, 1994, pp. 47-56 Call No: 3020	Stuart, Duncan		Other	1
	Total Quality Managment in Healthcare: Implementation Strategies for Optimum Results Series: Irwin Professional Publishing, Chicago, 1996 Call No: 4339	Stamatis, D. H.		Other	1
	Implementing Safety and Quality Enhancement in Health Care Series: AusInfo, Canberra, 1999\|Bibliography\|Final report to Health Ministers from the National Expert Advisory Group on Safety and Quality in Australian Health Care, July 1999 Call No: 9077	National Expert Advisory Group on Safety and Quality in Australian Health Care		Other	1
	Evaluating Health Services' Effectiveness: A Guide for Health Professionals, Service Managers and Policy Makers Series: Open University Press, Philadelphia, 1992 Call No: 3338	Schnieden, H. St Leger, A. S. Walsworth-Bell, J. P.		Other	1
	A Model of Organisational Change Series: In: Australian Health Review, Special Issue, vol. 17, no. 3, 1994, pp. 29-36 Call No: 3019	Kilkeary, John		Other	1
	Benchmarking: Taking Your Organisation Towards Best Practice! Series: The Business Library, Melbourne, 1994 Call No: 2536	Evans, Anne		Other	1

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