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	Title	Authors/Editors	Publisher	Type	Copies
	A Customer Focus to Paediatric Health Care: John Hunter Hospital Series: Australian Health Review, Special Issue, vol. 17, no. 3, 1994, pp. 84-95 Call No: 3023	Keatinge, Diana		Other	1
	A How To Guide To Improving Quality Series: Bibliography\|Royal Melbourne Hospital, 1992 Call No: 1692			Other	1
	A Model of Organisational Change Series: In: Australian Health Review, Special Issue, vol. 17, no. 3, 1994, pp. 29-36 Call No: 3019	Kilkeary, John		Other	1
	An Evaluation of TQM in Primary Practice: In Search of Best Practice Series: In: International Journal of Health Care Quality Assurance, vol.8,no.6, 1995, pp. 4-13 Call No: 3460	Matthew, Ajit Zairi, Mohamed		Other	1
	Benchmarking: Taking Your Organisation Towards Best Practice! Series: The Business Library, Melbourne, 1994 Call No: 2536	Evans, Anne		Other	1
	Best Practice and Workplace Reform: Living with Change Series: Paper presented to: Best Practices in the Health services Conference, 1994 Call No: 2720	Lansbury, Russell		Other	1
	Best Practice Communication Strategy: Princess Alexandra Hospital Series: Australian Health Review, Special Issue, vol. 17, no. 3, 1994, pp. 67-83 Call No: 3022	Evans, Sally Robson, Judith Walker, Gary		Other	1
	Best Practice in the Health Sector Series: Australian Health Review, Special Issue, Vol.17, No.3, 1994\|Commonwealth Department of Human Services and Health, December 1995\|Individual chapters catalogued from 3019-3025 Call No: 2944\|3618	Commonwealth Department of Human Services and Health		Other	1
	Better Quality, Better Health Care: A Safety and Quality Improvement Framework for Victorian Health Services Year: 2003 Call No: 11880	Victorian Quality Council Secretariat		Books	1
	Commitment to Quality Enhancement: Interim Report to Health Ministers Series: Executive Summary\|National Expert Advisory Group on Safety and Quality in Australian Health Care, April 1998 Call No: 7040	National Expert Advisory Group on Safety and Quality in Australian Health Care		Books	1

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